A Shelter Story: Integrating Functional Needs Support Services (FNSS) Into Emergency Shelter Plans

Course Summary

1. Title: A Shelter Story:  Integrating Functional Needs Support Services
(FNSS) Into Emergency Shelter Plans

2. Keywords/Themes: FNSS Resource Toolkit

Course Description:

learner's goal in this course is to master the knowledge and skills needed to
collaborate with community stakeholders on integrating Functional Needs Support
Services (FNSS) into local emergency shelter plans.

This one-hour
video-based course consists of five sections with estimated viewing times as


Getting Started (5 minutes)


The Hot-Wash Sessions (20 minutes)


The Demographics of Disaster (15 minutes)


An Open Conversation (10 minutes)


Invitation to Planning (5 minutes)

Allow an
additional five minutes to complete the Post-Test.

Intended Audience: Emergency managers, shelter planners, and other mid-level
public health professionals responsible for community preparedness are the
intended audience for this course.

5. Learning Objectives:

After participating in this scenario, learners should be able

  • Identify FNSS-related gaps in
    shelter plans.
  • Relate demographic information
    to a community’s FNSS-related needs.
  • Adopt strategies for providing
    FNSS in mass-care settings.
  • Partner with FNSS providers by
    means of MOUs and other types of agreements.
  • Engage people with FNSS-related
    needs in shelter planning.

Pre-requisites/Learning Level: No Pre-requisites

7. Competencies addressed:

PERLC Competencies (KSAs)

Domain I: Model Leadership

1.3 - Facilitate collaboration with internal and external
emergency response partners.

  1. Compare
    the roles of relevant internal and external emergency response partners
    (including, but not limited to, agencies, organizations, authorities,
    elected leaders, and stakeholders).
  2. Develop
    partnerships among internal and external emergency response partners.
  3. Develop
    collaborative emergency response plans and/or policies with appropriate
    internal and external emergency response partners.
  4. Apply
    communication strategies to effectively communicate with internal and
    external response partners.
  5. Maintain
    agreements (e.g., Mutual Aid Agreements or MAAs, Emergency Management
    Assistance Compacts or EMACs, Memoranda of Understanding or MOUs) with
    external emergency response partners to secure and provide assistance and
    resources in all phases of emergency preparedness and response.

8. CEUs Offered: None

9. Cost: Free

10. Modality/format: Online Self-Pace

11. Length: 1 hour

12. Presenter(s) and/or Content Experts: Jane Gay, Gay A.
Jones, B.J. Dvorak, Mark Martin, Dr. Sally H. Chai, PhD, John Choate, Melissa
Richlen, Nathan Lothamer, Tim Beachy

13. Technical requirements:

  • Adobe Acrobat Reader 
  • Flash Player 
  • Speakers

14. Registration requirements: Register a free account

15. Creation and/or update: September 5, 2013