Basic Supervision Skills: Supervision - Coaching

Category: Conflict Management

Supervisors frequently engage in coaching discussions with their employees to deal with work-related discrepancies, while fostering respectful supervisor-employee relationships.

Intended Audience:


Learning Objectives:

  • Identify supervisor's role and responsibility when faced with situations requiring coaching/redirecting.
  • Learn tools to diagnose performance issues and determine the best course of action.

Pre-requisites/Learning Level:

No Pre-requisites

Competencies addressed:

Conflict Management 2.3 and Human Resources 9.1.  Effectively resolve internal employee and/or organizational conflicts through use of conflict management techniques.  Provide timely and useful performance reviews.

CEUs Offered:





Online Self-Pace


1 hour

Presenter(s) and/or Content Experts:

Technical requirements:

  • Adobe Acrobat Reader 
  • Speakers

Registration requirements:

Register a free account

Creation and/or update: February 21,2014