Communication

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Digital Accessibility for Everyone	Summary Easterseals Iowa’s Digital Access for Everyone is a two-hour introductory course. It provides an overview of the top five items that can help you make your content more accessible. The course is divided into navigation instructions, six modules, and an optional quiz. You... More About This Course
Digital Access for Everyone	Digital Access for Everyone is an introduction to digital accessibility. It is broken into short modules to give you a basic overview how to make your content more accessible.
Exploring Cross-Cultural Communication	This course invites learners to spend time thinking about and developing their own responses to a variety of ideas and situations about culture, communication and public health. Learners will explore the meaning of culture, methods of communications, and strategies for communicating more effectively. Intended Audience General Learning Objectives: Give examples of discriminating and non-discriminating practices in providing public health services... More About This Course
Cross-Cultural Communication and Nutrition Assessment	This course is designed for WIC personnel and other health care providers who complete nutrition assessments. Awareness of cross-cultural communication allows WIC personnel to create a more rich and enhanced assessment and counseling experiences with clients. The goals of the course are to: Describe cross-cultural communication and why it is necessary in practice. Provide examples of effective communication techniques when completing nutrition... More About This Course
Managing Diversity Begins With You	The purpose of this intermediate course is to acquire a conceptual framework with tools to manage diversity in the workplace as a way of improving service delivery, quality, and accessibility. It is expected that each participant will be able to identify their role in their own organization with respect to diversity and cultural competency and to position their organization as a leading organization in the delivery of culturally competent services. Intended Audience: ... More About This Course
How to Manage Conflict so it Does not Manage You	This course describes essential strategies to improve effectiveness when dealing with all types of interpersonal and group conflicts that may be experienced with co-workers, bosses, and employees in the workplace. With the right strategies, even conflict-avoiders and in-your-face confrontational types will learn ways to increase their chances of achieving win-win outcomes, while improving interpersonal communication in the process. Intended Audience: Learning Objectives... More About This Course
Productive Communication Skills	Contact: Brandi Bordelon Phone: (504) 988-1342 E-mail: trdirect@tulane.edu Description: This course is designed to provide you with the communication skills you will need to help you take the next step up in your organization. After taking this course, you will be able to reach a positive outcome with those you supervise by understanding personal communication style differences, using turn-taking... More About This Course
Effective Communication for Environmental Public Health	Contact: N/A Phone: (206) 685-1130 E-mail: nwcphp@u.washington.edu Description: Do you find yourself struggling to communicate your public health message? This self-paced, interactive module is designed for public health professionals, especially those responsible for implementing environmental health programs. It introduces key communication strategies to help field workers successfully educate the... More About This Course
Improving Interpersonal Communication and Relationships	The purpose of this course is to focus on the communication skills you will need as a leader in a public health department. It is well known that having effective communication skills is crucial to managing staff and clients in a cooperative and functional manner, and that being able to clearly present ideas enhances career mobility. The communication elements discussed in this course are designed to provide insight into your professional and personal communication. Intended... More About This Course
The Messenger Chronicles: Managing Stress and Time	The "Messenger Chronicles" online training series presents ideas for communication in difficult situations. The "Managing Stress and Time" module, helps learners to recognize the symptoms of stress and the factors that may increase their susceptibility to stress. Strategies to manage stress are offered in the scenario-based training. Learners are also given a framework for managing and prioritizing tasks to help minimize "stress-causing" situations. Job aids like the "Project Startup... More About This Course