Links Notice

Please note that some of the courses contain links to government websites, which are currently being modified to comply with federal executive orders. You may be redirected to a different page on the government website or experience broken links.

Communication

Category View: Displaying 1 - 10 of 15

Digital Accessibility for Everyone

Easterseals Iowa logo

 

Summary

  • Easterseals Iowa’s Digital Access for Everyone is a two-hour introductory course.
  • It provides an overview of the top five items that can help you make your content more accessible.
  • The course is divided into navigation instructions, six modules, and an optional quiz.
  • You...
More About This Course

Digital Access for Everyone

Digital Access for Everyone is an introduction to digital accessibility. It is broken into short modules to give you a basic overview how to make your content more accessible.

Exploring Cross-Cultural Communication

Course Title surrrounded by Ten Essential Services

This course invites learners to spend time thinking about and developing their own responses to a variety of ideas and situations about culture, communication and public health. Learners will explore the meaning of culture, methods of communications, and strategies for communicating more effectively.

Intended Audience

General

Learning Objectives:

  • Give examples of discriminating and non-discriminating practices in providing public health services...
More About This Course

Cross-Cultural Communication and Nutrition Assessment

A woman holding a baby

This course is designed for WIC personnel and other health care providers who complete nutrition assessments. Awareness of cross-cultural communication allows WIC personnel to create a more rich and enhanced assessment and counseling experiences with clients. The goals of the course are to:

  • Describe cross-cultural communication and why it is necessary in practice.
  • Provide examples of effective communication techniques when completing nutrition...
More About This Course

The Messenger Chronicles: Introduction & The Four Cs

Course Title

Contact: Brandi Bordelon
Phone: (504) 988-1342
E-mail: trdirect@tulane.edu

 

The "Messenger Chronicles: Effective communication strategies for difficult conversations" presents a new framework for communication in difficult situations.  This framework shifts focus away from managing "difficult" people towards and understanding of the process of difficult conversations and accepting responsibility for one's own...

More About This Course

Leadership Management Communication

No matter how effective a leader/manager you already are, this course is designed to refresh and refine the skills needed to lead your teams to success in today's fast-paced and stressful health care environment.  By exploring effective leadership styles and strategies, this course provides specific tools to enhance leadership/management communication.

Intended Audience:

Learning Objectives:

By the end of the course, you should be able to do the following:

... More About This Course

Managing Diversity Begins With You

The purpose of this intermediate course is to acquire a conceptual framework with tools to manage diversity in the workplace as a way of improving service delivery, quality, and accessibility. It is expected that each participant will be able to identify their role in their own organization with respect to diversity and cultural competency and to position their organization as a leading organization in the delivery of culturally competent services.

Intended Audience:

...

More About This Course

How to Manage Conflict so it Does not Manage You

Tulane University logo

This course describes essential strategies to improve effectiveness when dealing with all types of interpersonal and group conflicts that may be experienced with co-workers, bosses, and employees in the workplace.  With the right strategies, even conflict-avoiders and in-your-face confrontational types will learn ways to increase their chances of achieving win-win outcomes, while improving interpersonal communication in the process.

Intended Audience:

Learning Objectives...

More About This Course

Productive Communication Skills

Contact: Brandi Bordelon
Phone: (504) 988-1342
E-mail: trdirect@tulane.edu

Description:
This course is designed to provide you with the communication skills you will need to help you take the next step up in your organization. After taking this course, you will be able to reach a positive outcome with those you supervise by understanding personal communication style differences, using turn-taking...

More About This Course

Effective Communication for Environmental Public Health

Contact: N/A
Phone: (206) 685-1130
E-mail: nwcphp@u.washington.edu

Description:
Do you find yourself struggling to communicate your public health message? This self-paced, interactive module is designed for public health professionals, especially those responsible for implementing environmental health programs. It introduces key communication strategies to help field workers successfully educate the...

More About This Course

Pages